The provision of advice is the cornerstone of what we do.  Much of our advice is centred around the 4 routes to affordable warmth:

1. Avoiding excessively high energy tariffs
2. Adopting more energy efficient behaviour at home
3. Installing energy efficient products and appliances
4. Maximising household income

Free Phone Save Energy Advice Line

Our Save Energy Advice Line is available free for residents of Cheshire & Merseyside. 

Call the team free on 0800 043 0151. Lines are open 9am-5pm, Monday-Friday (except for Bank Holidays, and the 3 working days between Christmas and New Year)

We offer 

• Support with energy bills, tariffs, grants & fuel debt
• Advice to reduce home energy usage & improve efficiency
• Fuel poverty awareness education for community & partner organisations

Email our advice team at advice@epplus.org

Or click here to refer yourself.  One of our friendly team of expert energy advisors will be in touch as soon as possible, usually within 3 working days.  Please read our privacy policy  before emailing us, it explains how we hold and process your details to enable us to respond to your enquiry.

Please see below our advice fact sheets – these are free to download.

Household Energy Issues

Energy Efficient Home Improvements

Grants and Schemes

Advice For Businesses & Community Organisations

The advice to reduce energy costs and carbon emissions at work is largely the same as the advice to reduce energy costs and carbon emissions in the home. It doesn’t matter whether you’re running a rugby club, or a school governor, below we gather the main themes you’ll want to tackle:

Should you require further support to achievable warmth, you can call our Save Energy Advice Line free on 0800 043 0151, email advice@epplus.org or complete a “Contact Form” by clicking here.