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Project

Energy Outreach Project 2024-25

Funded nationally by Citizens Advice, the Energy Outreach Project is a collaboration of locally-delivered advice projects, spanning England and Wales.  The project starts each year in summer, and runs through… More »

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Liverpool Affordable Warmth

Liverpool Affordable Warmth Project funded by British Gas Energy Trust is now up and running to support Liverpool residents facing or at risk of fuel poverty. The support will include… More »

Retrofit Buddies

Funded nationally by government, and managed locally by the Northwest Net Zero Hub, our “Retrofit Buddies” project is designed to provide extra support to residents who are interested in making… More »

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Energy Saving

News & Updates

‘My home runs on the power of a lightbulb’

An architect whose home runs on the equivalent power of a lightbulb has designed low energy properties which are sending electricity back to the National Grid. A four-bedroom house and… More »

E.ON Next pay £14.5m for prepayment billing failures

E.ON Next has paid £14.5 million after failing to provide final bills and refund customer credit balances to prepayment meter customers. An investigation by the energy regulator, Ofgem, found almost… More »

Opus Energy to pay £7 million for overcharging business customers

Opus Energy has agreed to pay more than £7 million in refunds, redress and goodwill payments after identifying it overcharged almost 88,000 non-domestic customers between 2003 and 2023. The non-domestic… More »

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