HEART (Home Energy Appliance Replacement) is a seasonal offering to LEAP clients whose white goods are old and energy-inefficient. In order to help reduce residential energy demand and carbon emissions, the HEART scheme can replace these white goods with new, energy-efficient equivalents, free of charge.
The existing appliances can be in full working order, but must have a low energy rating.
The scheme is currently closed. We expect its return by winter of 2021, and will update this page once this is confirmed.
To apply for HEART:
- Call the Save Energy Advice Line on 0800 043 0151 to complete an eligibility check over the phone. Partners can refer using the usual Energy Projects Plus referral form.
- Eligible households will be referred to a local contractor who will complete a technical survey to determine if works can be completed. If the boiler can be repaired, they will do it there and then.
- If a replacement is required, an appointment will be made for the new boiler to be installed.
If you, or someone you know, is eligible for this support call the Save Energy Advice Line on 0800 043 0151 or request a call.
Could you also benefit from a free home energy visit?
Our LEAP home energy team offer support with:
- Free energy saving measures including LED bulbs, draught proofing and radiator reflector panels
- Help switching to a better energy tariff
- Energy saving advice
- Referrals for benefits checks and income maximisation
- Warm Home Discount and Priority Service Register
- Support applying for funding for heating and insulation
To find out more, visit our LEAP page or call the Save Energy Advice Line on 0800 043 0151.