The Warm Homes Liverpool City Region Programme, funded by the British Gas Energy Trust, aims to improve the living conditions of vulnerable people by increasing their ability to afford a warm home. The programme provides face-to-face and telephone support to vulnerable residents across Liverpool City Region.

We can offer casework assistance to vulnerable residents needing deeper support to deal with tariff and billing issues, fuel and water debt, budgeting and income maximisation and general energy efficiency advice. We can also refer to other schemes and agencies, both internal and external, sourcing help with white goods, boilers and heating and small energy efficiency measures.

The programme is open to all types of householders – homeowners, private renters and social housing tenants – and we work across the local authority areas of Halton, Knowsley, Liverpool, Sefton and the Wirral peninsular.

To apply for support or to refer someone into the programme complete a contact us form or call the Save Energy Advice Line on Freephone 0800 043 0151.